Shipping Policy

Preparing Your Order

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays enter processing on the next business day.

Processing and shipping are separate stages. Please allow time for both when planning your purchase.

Delivery Times and Destinations

Standard shipping usually takes 7–15 business days, depending on your location and the shipping method selected at checkout. These are estimates, not guaranteed delivery dates. Customs clearance, carrier schedules and unexpected events may cause delays.

We ship to most countries worldwide. Availability depends on the delivery address and may be limited by carriers, local restrictions, product size, weight or customs requirements. Check the options offered at checkout for your destination.

Shipping Costs, Duties and Taxes

Shipping charges are calculated at checkout based on factors such as your address, order weight and chosen service. Review the final shipping charge before placing your order.

Unless otherwise stated, any customs duties, taxes or import fees are your responsibility.

Following Your Delivery

All orders ship with tracking. Once your parcel has been dispatched, we will email your shipping confirmation and tracking details. It can take up to 48 hours for the first tracking update to appear.

Check Your Delivery Address

Please provide a complete and accurate shipping address. We are not responsible for delays or lost orders caused by incorrect or incomplete details. If a parcel is returned because of an address error, you will need to cover the cost of reshipping it.

Delayed, Lost or Damaged Parcels

If your parcel is significantly delayed or appears lost, email sale@omirea.com. We will help you follow up and file a claim with the carrier.

Under our shipping terms, risk of loss or damage passes to the customer when the parcel is handed to the carrier, except where applicable consumer law requires otherwise.

If an item arrives damaged or incorrect, please follow the steps in our Returns Policy.

A Question About Your Order?

Email sale@omirea.com with your order number and a brief description of what you need help with. Including your tracking number, if available, helps us find the right delivery details.